Our Services
Dedicated outsourced IT department
IT department support
Managed IT services
Start-up services
Professional services
Dedicated outsourced IT department
- 24*7*365 helpdesk
- Based in London, New York, Cape Town and Auckland, our experienced ITIL-compliant helpdesk staff provide time critical around the clock support, 365 days a year.
- Strategic planning
- Just like an internal IT department, our experienced team of management and technical consultants work with you to map out your business goals and the IT solutions required to achieve them.
- Infrastructure support
- Management and maintenance solutions for your whole system or particular parts of your IT infrastructure. For example, outsource the management of your data backup systems, freeing up your IT team to deliver on other important projects.
- Dedicated account management
- A dedicated account manager will be on hand to ensure you receive the help and support you need.
- Remote and proactive monitoring and maintenance
- We use some clever technology to monitor your IT infrastructure, helping us discover and resolve issues before they even happen.
- Infrastructure design and development
- Our experienced team can check the design of your IT infrastructure or help you resolve a particular problem.
- Road-map development and budget planning
- Work with our project managers to develop a IT road-map with detailed budgetary, personnel and technical requirements.
- Immediate on-site presence
- Clever technology means we can deal with most issues remotely. However, should you require one of our highly-trained engineers on-site, we’ll dispatch one immediately.
- Procurement services
- Benefit from our group purchasing power and long-standing relationships with leading hardware and software suppliers, such as Microsoft, Dell, Citrix and Cisco, to ensure you get the right solutions at the best possible price.
IT department support
- Holiday cover
- IT personnel off sick or on holiday? No problem. Our experienced staff can provide flexible cover for any area of your IT operations, so your work-flow isn’t interrupted.
- Consultative support
- Supplement your IT and management team with on-demand key skills. Our experienced advisors and technicians are ready to provide on-site technical support, mentoring, training and management support.
- Recruitment support
- Excellent people are at the heart of our business and we have over a decade of experience of recruiting fantastic IT professionals. Let us know your staff requirements and we’ll work tirelessly to find the right person.
- Software development
- Our world class team of software developers have huge experience of delivering bespoke software and integration solutions.
- Project management
- Utilising a project management methodology based on Prince2, our experienced project managers will ensure that your IT projects, whether conducted in-house or outsourced to us, are delivered to specification, on time and on budget.
- Audit services
- An intensive audit of your complete IT infrastructure to highlight your support requirements and identify any technical and regulatory compliance issues.
- Documentation
- Frequently overlooked due to its time-intensive nature, our experienced consultants will fully document your IT systems, so you can concentrate on more important things.
Managed IT services
- Cloud technology
- Unlock the huge advantages cloud technology can provide your business. Our hosting services are cloud-centric, with VM Ware and Xen in shared or private configurations – and we can still provide fully managed servers for those applications that demand it.
- Hosted email
- We can provide cloud hosted dedicated exchange with full compliance or per mailbox hosted email.
- Remote monitoring and management
- Our remote monitoring systems ensure nothing goes unnoticed. Alerts are automatically raised with our helpdesk or sent via email or SMS to your technical team for resolution.
- Hosted backup
- Our fully-managed backup solutions can be tailored to your individual requirements, taking the worry of securely backing up your vital data off your shoulders.
- Telecommunications
- Get the best telecom solutions available through our high level partnerships with global Tier 1 providers.
Start-up services
- Infrastructure design and development
- Need help with your system design? You can rely on us to help create the IT infrastructure your business needs to grow and prosper. Our flexible, scale-able and cost-effective solutions use the latest technology.
- Project management
- It is critically important, particularly during the start-up phase, for your business to have IT projects delivered right. Using a project management methodology based on Prince2, our experienced project managers will ensure that your IT projects, whether conducted in-house or outsourced to us, are delivered to specification, on time and on budget.
- Recruitment support
- Excellent people are at the heart of our business. Using over a decade of experience of recruiting fantastic IT professionals, let us help you find the right people.
- Consultative support
- Don’t let a lack of key skills slow your start-up. Supplement your IT and management team with our experienced advisors and technicians, who are ready to provide on-demand, on-site technical support, mentoring, training and management support.
Professional services
- Disaster recovery and business continuity planning
- Business continuity planning and cost-effective, fully-managed disaster recovery solutions combining clustering, cloud technology and replication.
- Compliance auditing
- Our compliance and security specialists will help ensure that your IT system conforms to the latest regulations.
- Road-map development and budget planning
- We can provide a range of services to help you map and plan your IT requirements, including network inventories, security audits and complete annual IT budget planning.
- Security consultancy and services
- Our CISSP-certified consultants deliver a comprehensive range of security services, from consultative assessments through to fully-managed network security systems.
- A security audit by our expert team will check your current security systems and identify any areas of vulnerability .
- Our rapid-response incident management team will quickly respond to specific security threats or breaches.
- Contact us to arrange a free security briefing to discuss your individual requirements.
As an SME ourselves, we understand the importance of getting value for money. We believe world-class IT solutions shouldn't cost the earth.
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Leadership View
We understand the challenging nature of current operating conditions. To gain a competitive edge, firms must mobilise all the relevant skills and resources, which in IT means selecting an appropriate strategic partner.
